campbell-house

Campbell House

Campbell Square, Northampton, Northampton, Northamptonshire, NN1 3EB
 
4,074 reviews

Reviews

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Reviews

 
Page 27 of 402
 
Review of Urgent Care and Assessment Team- South
7th February 2023


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Dignity/Respect
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Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of Urgent Care and Assessment Team- South
7th February 2023


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Suggested improvements
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Dignity/Respect
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Safe
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Rating not given.
Spiritual needs
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Review of Urgent Care and Assessment Team- South
7th February 2023


Prompt assessment. Familiar faces. Patience. Collaborative approach to my care and person centred care at all times. Very grateful

Suggested improvements
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Review of IAPT Talking Therapies Northants
6th February 2023


I wish to say big thank you to [name removed] who was the most understanding and support person which I ever speak to. Thank you once again.

Suggested improvements
I wish to have a longer session. I was so sad to say goodbye even if I understand is many people who need help.

Experience
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Review of IAPT Talking Therapies Northants
6th February 2023


Left blank as n/a

Suggested improvements
I think teams would have been more engaging so it was face to face

2023-02-08 10:10:29
Response from Campbell House

Thank you for your review. You will be pleased to learn that we are now offering a mixture of face to face and virtual appointments to suit the individual circumstances. Best wishes, Hugh Jones, Patient Experience Manager

Experience
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Rating not given.
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Rating not given.
 
Review of Understanding and Managing Emotions Group
6th February 2023


I originally started you and me in a different group with different facilitators, I had to move groups as informed by the facilitator due to the sessions that where being changed I was informed of all options and was able to express my feelings and come to a mutual decision as to what one would work best for me going forward. It was challenging to begin with but I did adjust and had one facilitator move with me which was nice to see a familiar face also. I have had so much support from [name removed] one facilitator and I couldn’t be more grateful.

Suggested improvements
I think maybe the change of groups could be very difficult for some people I certainly took time to adjust but I know this couldn’t be avoided due to certain situations but going forward maybe try fix groups without any changes to them.

2023-02-07 08:43:14
Response from Campbell House

Thank you for your valuable and detailed review. I have sent your suggestion about group consistency to the service manager. Best wishes, Hugh Jones, Patient Experience Manager.

Experience
Dignity/Respect
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Rating not given.
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Cultural needs
Rating not given.
 
Review of IAPT Talking Therapies Northants
6th February 2023


the counselling i received from [name removed] was,practical,sensible,useful,punctual,and helpfull .Thank you [name removed] for time and help. All the best Sephen Bunting .

Suggested improvements
i was good

Experience
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Spiritual needs
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Review of IAPT Talking Therapies Northants
3rd February 2023


Throughout the whole process, from start to finish , i have been treated with the upmost respect and my needs were catered for above and beyond . During my time, my life has been more bearable and i’m starting to enjoy things again. I’d like to thank everyone involved as it really has transformed my life. A special thanks to [name removed] as I thoroughly believe she has made a big difference in the way i look at all aspects of my life now. I enjoyed all our sessions and I really will miss our friday chats !

Suggested improvements
N/A

Experience
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Spiritual needs
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Review of IAPT Talking Therapies Northants
3rd February 2023


I found the whole CBT experience an incredibly effective and helpful one. This has been my first experience of CBT and I do definitely feel it has helped enormously with my recovery. I am now able to recognise the triggers and use this technique to lower any panic or anxiety attacks that may arise. It was a very good experience and I am so grateful that I was able to receive the therapy at such short notice.

Suggested improvements
No, very pleased with what I received. I have no complaints.

Experience
Dignity/Respect
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Rating not given.
Spiritual needs
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Review of IAPT Talking Therapies Northants
2nd February 2023


[name removed] was totally focused on giving me the best care whilst I was working through my therapy with her.

Suggested improvements
Nothing could be improved but I would urge anyone who has mental health concerns to reach out and access this service

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Page 27 of 402
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Short link to review Campbell House: http://iwgc.net/ejouo